Over 740 online applications cleared in three weeks: Greater Noida authority

GREATER NOIDA: Over 740 of 1,937 applications received online by the Greater Noida
Authority from January 1-21 have been disposed of, officials said on Friday. The majority of the
applications were received for the builder and residential-related departments. And most
complaints were made through the Mitra mobile app.
“In view of the Covid pandemic, we have encouraged people to avail the online services of the
Authority sitting at home as we are moving more and more towards a digital system of resolving
issues, queries and other matters,” GNIDA CEO Narendra Bhooshan said.
“I held a review meeting on Friday. Of a total of 1,937 applications received online from January
1-21, 741 applications have already been disposed of, while work is underway on 1,094
applications. I have directed these too to be disposed of at the earliest, preferably by the monthend,” he said.

While the majority of applications were received for residential and builder-related departments
of the Authority — 697 and 630, respectively — a total of 278 residential and 240 builder-related
issues have been resolved during the said period.
Similarly, out of the 311 abadi plot-related applications, 128 have been resolved, while 162 are
under process. Other departments that received online applications include industry (139),
group housing (65), commercial (42), institutional (34) and IT (19).
Facilities of no dues, mutation, mortgage permission, change of address, updating KYA (know
your allottee), refund, extension of time, lease deed, transfer and memorandum are provided by
the Authority through its online services which can be availed through its website or the Mitra
app.
“Mitra App is becoming very effective in resolving the complaints related to maintenance and
cleanliness of the residents of Greater Noida. From January 01 to January 21, a total of 400
complaints related to maintenance were received on the app, out of which 378 complaints have
been resolved,” the CEO said.